Effective date: October 21, 2026

This privacy policy explains how Mobile Mechanic Near Me LLC ("Mobile Mechanic Near Me," "we," "us"), a mobile auto and fleet repair company based in Lexington, South Carolina, collects, uses and protects information when you visit locallyrepaired.com, book a service, contact us or do business with us.

Information we collect

Information you give us. When you book a visit, request a fleet quote, call, text or email us, we may collect:

Your name, phone number, email address and company name
The service location (for example, your home, office or job site address)
Vehicle details such as year, make, model, mileage, VIN and license plate
A description of the problem and any notes you share
Payment information, which is processed by our shop management and payment providers. We don't store full card numbers on this website.

Information from servicing your vehicle. While we work, we may record diagnostic data from your vehicle (such as trouble codes and sensor readings), job notes and photos of the vehicle and the parts involved. We use these to diagnose, document and invoice the work.

Information collected automatically. Like most websites, our hosting provider automatically receives basic technical information such as your IP address, browser type and the pages you visit. We don't use advertising cookies or sell this information. We measure basic website use, such as which pages are viewed and when someone taps buttons like Call or Book, using our hosting provider's logs. This doesn't use cookies, isn't shared with advertisers and isn't used to track you across other websites.

How we use your information

To schedule visits, perform services and send estimates, invoices and service records
To communicate with you about appointments, findings, approvals and follow-ups
To respond to questions and fleet quote requests
To keep records of the work done on your vehicle or fleet
To improve our website and services
To meet legal, tax and accounting obligations

Calls and text messages

When you give us your phone number, you agree that we may call or text you about your appointment, estimate, repair status, invoice and related service follow-ups. Message frequency varies, and message and data rates may apply. You can reply STOP to any text to opt out of further texts, or ask our office to stop contacting you by phone. We don't sell or share your phone number for anyone else's marketing, and we aim to follow the federal Telephone Consumer Protection Act and South Carolina's telephone privacy laws.

We do not sell your personal information. We share information only as needed to run our business:

Service providers that help us operate, such as our shop management, booking and customer portal software (ARI), website hosting and form handling (Netlify), email and payment processors
Parts suppliers, when vehicle details such as the VIN are needed to order the correct parts
Repair partners, only if you ask us to refer your vehicle elsewhere
For fleet accounts, the business that owns the vehicles receives the service records for its units
Legal reasons, when required by law, to protect our rights, or in connection with a sale or reorganization of the business

Booking and the customer portal are provided by ARI. When you use them, ARI's own privacy policy also applies.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information, and we limit access to people who need it to do their jobs. No method of transmission or storage is completely secure, but if a breach involving your personal information ever occurs, we will notify affected customers as required by South Carolina law (S.C. Code § 39-1-90).

How long we keep information

We keep service records, invoices and related information for as long as needed to serve you, maintain your vehicle's history, honor any service commitments and meet legal, tax and accounting requirements. When information is no longer needed, we delete or de-identify it.

Your choices

You can ask us to:

Tell you what personal information we have about you
Correct information that's inaccurate
Delete your information, unless we need to keep it for legal or accounting reasons
Stop sending you texts or other non-essential messages

To make a request, email office@locallyrepaired.com or call or text (803) 440-7443. We may need to verify your identity before acting on a request.

Children

Our services are intended for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we'll delete it.

Other websites

Our site links to other websites and services, such as our booking portal. We aren't responsible for how those sites handle information, so please review their privacy policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. Significant changes will be noted on this page.

Contact us

Mobile Mechanic Near Me LLC
Lexington, South Carolina
office@locallyrepaired.com
(803) 440-7443

Privacy policy