2023 Chevrolet Silverado 2500HD recalls, problems & safety ratings
NHTSA lists 1 recall for the 2023 Chevrolet Silverado 2500HD and 47 owner complaints. The most-reported problem areas are power train (17), electrical system (16), unknown or other (8).
The 2023 ranks #2 of 14 Silverado 2500HD model years for fewest complaints (2012–2025), with fewer complaints than the average year (115). It has 1 recall vs. an average of 4.4 per model year.
Recalls 1
Every recall NHTSA lists for the 2023 Chevrolet Silverado 2500HD. Not every recall applies to every vehicle, so check your VIN. Recall repairs are free at a franchised dealer.
Latches/locks/linkages · tailgate · latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Common problems
From complaints owners filed with NHTSA. Complaints aren't verified, but patterns across hundreds of owners point to known weak spots.
Most-reported problem areas
By the numbers
Recent owner reports
I recently discovered that Tasca Buick GMC Palm Harbor (located at [XXX]) submitted official paperwork stating they completed a safety recall. However, this work was never performed. My truck was never brought to this dealership, and I have never been to this facility on the date listed in their report Filing a completion record for a safety recall without performing the actual…
The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around to jump start the vehicle but if someone is out of cell servic…
I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and maintenance history. Both the FRONT and REAR brake friction m…
Safety ratings
2023 Chevrolet Silverado 2500 PU/CC 4WD
2023 Chevrolet Silverado 2500 PU/CC RWD
2023 Chevrolet Silverado 2500 PU/EC 4WD
Fuel economy
The EPA doesn't publish fuel economy ratings for heavy-duty pickups like the Chevrolet Silverado 2500HD.
Other model years
Questions
How many recalls does the 2023 Chevrolet Silverado 2500HD have?
NHTSA lists 1 recall for the 2023 Chevrolet Silverado 2500HD, most recently for latches/locks/linkages · tailgate · latch (02/01/2024). Recall repairs are free at a franchised dealer. Enter your VIN to check whether a recall applies to your vehicle.
What are the most common problems with the 2023 Chevrolet Silverado 2500HD?
Based on 47 owner complaints filed with NHTSA, the most-reported areas are power train (17), electrical system (16), unknown or other (8).
Is the 2023 Chevrolet Silverado 2500HD safe?
NHTSA hasn't published an overall 5-star rating for the 2023 Chevrolet Silverado 2500HD.
Is the 2023 a good year for the Chevrolet Silverado 2500HD?
The 2023 ranks #2 of 14 Silverado 2500HD model years for fewest complaints (2012–2025), with fewer complaints than the average year (115). It has 1 recall vs. an average of 4.4 per model year.
Own a 2023 Chevrolet Silverado 2500HD in South Carolina?
Our mobile mechanics diagnose and fix the problems above at your home, office or fleet lot in Lexington, Columbia and the Midlands, with dealer-grade scan tools.
Related vehicles
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings APIs; EPA fueleconomy.gov. Data retrieved October 21, 2026. NHTSA model names used: SILVERADO 2500, Silverado 2500HD.