2020 Ford Fusion recalls, problems & safety ratings
NHTSA lists 3 recalls for the 2020 Ford Fusion and 193 owner complaints. The most-reported problem areas are power train (67), engine (54), electrical system (42). It earned a 5-star overall NHTSA safety rating. EPA-rated fuel economy is 23–42 mpg combined, depending on configuration.
The 2020 has the fewest owner complaints of any Fusion model year from 2012 to 2020. It has 3 recalls vs. an average of 9.2 per model year.
Recalls 3
Every recall NHTSA lists for the 2020 Ford Fusion. Not every recall applies to every vehicle, so check your VIN. Recall repairs are free at a franchised dealer.
Equipment · electrical · engine block heater
Problem: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Back over prevention · software
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Electrical system · propulsion system · traction battery · management system/energy control module (bms/becm)
Problem: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Common problems
From complaints owners filed with NHTSA. Complaints aren't verified, but patterns across hundreds of owners point to known weak spots.
Most-reported problem areas
By the numbers
Recent owner reports
COMPONENT/SYSTEM: Gasoline vapor entering the occupied passenger cabin through the HVAC vents during and after rain with the A/C or heat on. Root cause unidentified, not because it cannot be found, but because Ford Motor Company has not once tested the vehicle under the condition in which the defect occurs, and has refused in writing to assign an engineer who would. Suspected f…
Our 2020 Ford Fusion automatically shifts back into Park and displays the "Shift Sys Fault" error message, the primary culprit is a broken transmission shift cable bushing. Vehicle may be in gear and unable to stop itself from rolling on an incline unless parking brake is applied.
The contact's brother owns a 2020 Ford Fusion. The contact stated that while the owner was driving 35 MPH, the engine overheated and there was misfire coming from the engine. The check engine warning light illuminated, and there was fluid leaking into the engine. An independent mechanic was contacted by phone. The vehicle was taken to the independent mechanic and was diagnosed…
Safety ratings
2020 Ford Fusion 4 DR AWD
2020 Ford Fusion 4 DR FWD
Fuel economy
EPA ratings for common configurations of the 2020 Ford Fusion.
Fusion AWD
Auto (S6) · 4 cyl · 2.0 L · Turbo
Regular
Fusion Energi Plug-in Hybrid
Auto (variable gear ratios) · 4 cyl · 2.0 L
Regular Gas and Electricity
Other model years
Questions
How many recalls does the 2020 Ford Fusion have?
NHTSA lists 3 recalls for the 2020 Ford Fusion, most recently for equipment · electrical · engine block heater (10/10/2025). Recall repairs are free at a franchised dealer. Enter your VIN to check whether a recall applies to your vehicle.
What are the most common problems with the 2020 Ford Fusion?
Based on 193 owner complaints filed with NHTSA, the most-reported areas are power train (67), engine (54), electrical system (42).
Is the 2020 Ford Fusion safe?
The 2020 Ford Fusion earned a 5-star overall rating in NHTSA's 5-star safety ratings.
Is the 2020 a good year for the Ford Fusion?
The 2020 has the fewest owner complaints of any Fusion model year from 2012 to 2020. It has 3 recalls vs. an average of 9.2 per model year.
What gas mileage does the 2020 Ford Fusion get?
EPA ratings for the 2020 Ford Fusion range from 23 to 42 mpg combined, depending on configuration.
Own a 2020 Ford Fusion in South Carolina?
Our mobile mechanics diagnose and fix the problems above at your home, office or fleet lot in Lexington, Columbia and the Midlands, with dealer-grade scan tools.
Related vehicles
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings APIs; EPA fueleconomy.gov. Data retrieved November 2, 2026. NHTSA model names used: FUSION, FUSION HEV, Fusion.