2023 GMC Sierra 2500HD recalls, problems & safety ratings
NHTSA lists 1 recall for the 2023 GMC Sierra 2500HD and 33 owner complaints. The most-reported problem areas are power train (20), electrical system (6), tires (3).
The 2023 ranks #3 of 14 Sierra 2500HD model years for fewest complaints (2012–2025), with fewer complaints than the average year (71). It has 1 recall vs. an average of 4.4 per model year.
Recalls 1
Every recall NHTSA lists for the 2023 GMC Sierra 2500HD. Not every recall applies to every vehicle, so check your VIN. Recall repairs are free at a franchised dealer.
Latches/locks/linkages · tailgate · latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Common problems
From complaints owners filed with NHTSA. Complaints aren't verified, but patterns across hundreds of owners point to known weak spots.
Most-reported problem areas
By the numbers
Recent owner reports
The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection; however, the failure could not be duplicated. The failure mileage was 177,000.
Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E
On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer. I was traveling at approximately 60 miles per hour, and there was heavy traffic on the highway. Just north of Highway XXX, the pas…
Safety ratings
2023 GMC Sierra 2500 PU/CC 4WD
2023 GMC Sierra 2500 PU/CC RWD
2023 GMC Sierra 2500 PU/EC 4WD
Fuel economy
The EPA doesn't publish fuel economy ratings for heavy-duty pickups like the GMC Sierra 2500HD.
Other model years
Questions
How many recalls does the 2023 GMC Sierra 2500HD have?
NHTSA lists 1 recall for the 2023 GMC Sierra 2500HD, most recently for latches/locks/linkages · tailgate · latch (02/01/2024). Recall repairs are free at a franchised dealer. Enter your VIN to check whether a recall applies to your vehicle.
What are the most common problems with the 2023 GMC Sierra 2500HD?
Based on 33 owner complaints filed with NHTSA, the most-reported areas are power train (20), electrical system (6), tires (3).
Is the 2023 GMC Sierra 2500HD safe?
NHTSA hasn't published an overall 5-star rating for the 2023 GMC Sierra 2500HD.
Is the 2023 a good year for the GMC Sierra 2500HD?
The 2023 ranks #3 of 14 Sierra 2500HD model years for fewest complaints (2012–2025), with fewer complaints than the average year (71). It has 1 recall vs. an average of 4.4 per model year.
Own a 2023 GMC Sierra 2500HD in South Carolina?
Our mobile mechanics diagnose and fix the problems above at your home, office or fleet lot in Lexington, Columbia and the Midlands, with dealer-grade scan tools.
Related vehicles
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings APIs; EPA fueleconomy.gov. Data retrieved October 21, 2026. NHTSA model names used: SIERRA 2500, Sierra 2500HD.