2020 Jeep Grand Cherokee recalls, problems & safety ratings
NHTSA lists 3 recalls for the 2020 Jeep Grand Cherokee and 241 owner complaints. The most-reported problem areas are electrical system (74), unknown or other (64), engine (50). It earned a 5-star overall NHTSA safety rating. EPA-rated fuel economy is 17–21 mpg combined, depending on engine.
The 2020 ranks #2 of 14 Grand Cherokee model years for fewest complaints (2012–2025), with fewer complaints than the average year (704). It has 3 recalls vs. an average of 10.9 per model year.
Recalls 3
Every recall NHTSA lists for the 2020 Jeep Grand Cherokee. Not every recall applies to every vehicle, so check your VIN. Recall repairs are free at a franchised dealer.
Engine and engine cooling
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel system, diesel · delivery · fuel pump
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Back over prevention · sensing system · camera
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Common problems
From complaints owners filed with NHTSA. Complaints aren't verified, but patterns across hundreds of owners point to known weak spots.
Most-reported problem areas
By the numbers
Recent owner reports
This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin. Both the main battery and ASS battery are installed under the passenger seat and vent outside through a hose. I discovered this situation wh…
At 29835 miles, my 2020 Jeep Grand Cherokee suffered a severe transmission slip/harsh jump. I took it to an authorized dealer on May 5,2026. The dealer charged $559, plus misc. charges of $12.00 and54.25 tax. They performed a transmission inspection, a quick learn to reset points, and noted VEH has an adaptive transmission. Vehicle needs to be driven to accommodate drivers patt…
The radio is delaminating. This is a common complaint for jeep. They need to fix this problem
Safety ratings
2020 Jeep Grand Cherokee SUV 4WD
2020 Jeep Grand Cherokee SUV 2WD
Fuel economy
EPA ratings for common configurations of the 2020 Jeep Grand Cherokee.
Grand Cherokee 2WD
Auto 8-spd · 6 cyl · 3.6 L
Regular
Grand Cherokee 4WD
Auto 8-spd · 6 cyl · 3.6 L
Regular
Grand Cherokee 4WD
Auto 8-spd · 8 cyl · 5.7 L
Midgrade
Other model years
Questions
How many recalls does the 2020 Jeep Grand Cherokee have?
NHTSA lists 3 recalls for the 2020 Jeep Grand Cherokee, most recently for engine and engine cooling (06/08/2023). Recall repairs are free at a franchised dealer. Enter your VIN to check whether a recall applies to your vehicle.
What are the most common problems with the 2020 Jeep Grand Cherokee?
Based on 241 owner complaints filed with NHTSA, the most-reported areas are electrical system (74), unknown or other (64), engine (50).
Is the 2020 Jeep Grand Cherokee safe?
The 2020 Jeep Grand Cherokee earned a 5-star overall rating in NHTSA's 5-star safety ratings.
Is the 2020 a good year for the Jeep Grand Cherokee?
The 2020 ranks #2 of 14 Grand Cherokee model years for fewest complaints (2012–2025), with fewer complaints than the average year (704). It has 3 recalls vs. an average of 10.9 per model year.
What gas mileage does the 2020 Jeep Grand Cherokee get?
EPA ratings for the 2020 Jeep Grand Cherokee range from 17 to 21 mpg combined, depending on engine and drivetrain.
Own a 2020 Jeep Grand Cherokee in South Carolina?
Our mobile mechanics diagnose and fix the problems above at your home, office or fleet lot in Lexington, Columbia and the Midlands, with dealer-grade scan tools.
Related vehicles
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings APIs; EPA fueleconomy.gov. Data retrieved October 21, 2026. NHTSA model names used: GRAND CHEROKEE, Grand Cherokee.