2020 Ram ProMaster City recalls, problems & safety ratings
NHTSA lists 2 recalls for the 2020 Ram ProMaster City and 1 owner complaint. The most-reported problem areas are structure (1). EPA-rated fuel economy is about 24 mpg combined.
The 2020 ranks #2 of 7 ProMaster City model years for fewest complaints (2015–2021), with fewer complaints than the average year (33). It has 2 recalls vs. an average of 2.7 per model year.
Recalls 2
Every recall NHTSA lists for the 2020 Ram ProMaster City. Not every recall applies to every vehicle, so check your VIN. Recall repairs are free at a franchised dealer.
Exterior lighting · turn signal
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Service brakes, hydraulic · antilock/traction control/electronic limited slip · control unit/module
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Common problems
From complaints owners filed with NHTSA. Complaints aren't verified, but patterns across hundreds of owners point to known weak spots.
Most-reported problem areas
By the numbers
Recent owner reports
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was no…
Safety ratings
2020 Ram ProMaster City VAN FWD
Fuel economy
EPA ratings for common configurations of the 2020 Ram ProMaster City.
Promaster City
Auto 9-spd · 4 cyl · 2.4 L
Regular
Other model years
Questions
How many recalls does the 2020 Ram ProMaster City have?
NHTSA lists 2 recalls for the 2020 Ram ProMaster City, most recently for exterior lighting · turn signal (09/21/2021). Recall repairs are free at a franchised dealer. Enter your VIN to check whether a recall applies to your vehicle.
What are the most common problems with the 2020 Ram ProMaster City?
Based on 1 owner complaints filed with NHTSA, the most-reported areas are structure (1).
Is the 2020 Ram ProMaster City safe?
NHTSA hasn't published an overall 5-star rating for the 2020 Ram ProMaster City.
Is the 2020 a good year for the Ram ProMaster City?
The 2020 ranks #2 of 7 ProMaster City model years for fewest complaints (2015–2021), with fewer complaints than the average year (33). It has 2 recalls vs. an average of 2.7 per model year.
What gas mileage does the 2020 Ram ProMaster City get?
The 2020 Ram ProMaster City is EPA-rated at about 24 mpg combined.
Own a 2020 Ram ProMaster City in South Carolina?
Our mobile mechanics diagnose and fix the problems above at your home, office or fleet lot in Lexington, Columbia and the Midlands, with dealer-grade scan tools.
Related vehicles
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings APIs; EPA fueleconomy.gov. Data retrieved October 21, 2026. NHTSA model names used: PROMASTER CITY, ProMaster City.